Handbook

Fire Department

Wilmington Fire

Department 

1197 Haselton Rd.

Wilmington, NY 12997

(518) 946-7187

Medical/ER

Adirondack Medical 

Center

2233 NY-86

Saranac Lake, NY 12983

(518) 897-2557

Police Department

New York State Police 

Troop B

5861 NY-86

Wilmington, NY 12997

(518) 873-2750

Air Conditioning

The house is not equipped with air conditioning. Typically opening a few windows and turning on the ceiling fans will cool the house down sufficiently. There are extra fans in the closets throughout the house.

 

Checking In

Check in time is 4:00 PM. Feel free to arrive at any time after that. The door code will be the last four digits of the phone number on the reservation.

 

Checking Out

Check out time is 11:00 AM. If you need a later checkout, please message us and we will let you know if a late checkout can be accommodated.

 

Before you leave, please 1) load and start the dishwasher, 2) pile used bed linens on top of each bed, 3) place used towels on the bathroom floor, 4) discard all open food items, 5) turn off all lights, 6) lower and secure the picnic table umbrella, and 7) close and lock all doors and windows.

 

Cleaning Supplies

Basic cleaning supplies are in the broom closet in the front hallway. If you make a mess, please clean it up. 

 

Coffee Maker

The coffee maker is on the counter. Filters and ground coffee are on a shelf in the pantry cupboard.

 

Damage

If you damage or break something, please let us know immediately.

 

Dish Washer Detergent/Soap

There are dishwasher tabs and liquid dish soap under the sink.

 

Doorbell Camera

We have a doorbell camera at the front door. It is pointed away from the house and there are no other cameras on the property.

 

Driveway

We share our driveway with a neighbor. Our house is to the right at the fork. Please stay to the right. If you find yourself on a paved asphalt driveway, you are at the wrong house.

 

Fire Pit

You are free to use the fire pit, except during the no-burn period between March 15 – May 15 every year. Please fully extinguish the fire before going inside. You can purchase firewood at any roadside wood rack, or at the Little Supermarket in Wilmington.


Fire Extinguisher

The fire extinguisher is hanging on the kitchen wall to the right of the refrigerator.

 

First Aid Kit

There is a first aid kit in the bottom drawer of the vanity cabinet opposite the washer/dryer.


Front/Garage Entry Doors

To unlock the door, enter your code and press the checkmark button. You’ll hear the door unlock and a chime telling you it’s open. To lock the door, press the round “Yale” button at the top of the keypad.

 

Garage

Please do not park in the garage.

 

Garbage Disposal

The switch for the garbage disposal is under the sink on the right side. Flip the switch up to turn the disposal on. Flip the switch back down to turn the disposal off. Please always run water while the disposal is on. Do not put the following items down the disposal: bones, bread, coffee grounds, eggshells, fruit pits, nuts, oil/grease, onions, pasta, potato peels, rice, or seeds. Please dispose of those items in the garbage.

 

Grill

Please clean the grill after each use and put the cover back on. A grill brush is hanging on the grill itself. An additional cleaning fee will be assessed if the grill is not cleaned when you check out. 

 

Heat

We have hydronic radiant floor heat, which takes time to warm up and cool down – approximately one degree every hour. There are three thermostats throughout the house: one on the wall above the dining room table that controls the main living area, one in the front guest room that controls both guest rooms and the guest bathroom, and one in the master bedroom that controls the master bedroom and bathroom. There are also space heaters in closets throughout the house.

 

Laundry

There is a washer and dryer in the shared bathroom. Detergent and dryer sheets are on the shelf to the left.

 

Parking

You may park in any available space in the driveway or turnout. Please do not park in the garage, in the grass or anywhere else off the driveway. 

 

Pets

We do not allow pets to stay at the house. 

 

Quiet Hours

We are in the woods but we do have neighbors. Please keep noise to a minimum inside and outside between the hours of 10:00 PM and 9:00 AM. 

 

Refrigerator/Pantry

Please discard all open food items before you check out.

 

Smoke/CO2 Alarms

There is a smoke/CO2 alarm in every bedroom and in the living room. They are hardwired and interconnected. If the alarms go off and you can’t quiet them, call 911. 

 

Smoking

There is absolutely no smoking of any kind inside the house. This includes vapes, e-cigarettes, marijuana, or tobacco of any kind. An additional cleaning fee will be assessed if you smoke inside.


Space Heaters

Space heaters are located in closets throughout the house. Please turn the space heaters off when not in use and avoid placing anything directly on or near them. 

 

Thermostats

There are three thermostats throughout the house, one on the wall above the dining room table that controls the main living area, one in the front guest room that controls both guest rooms and the guest bathroom, and another in the master bedroom that controls the master bedroom and bathroom. We have hydronic radiant floor heat, which takes time to warm up and cool down – approximately one degree every hour. 

 

Toilet

Please do not put anything in the toilet except the toilet paper provided, including flushable wet wipes. We have a septic system that does not break down wet wipes (even the flushable ones), tampons, pads, paper towels or anything other than the toilet paper provided. 

 

Towels/Linens

Towels will be provided on towel racks or shelves in the bathrooms. Extra blankets and comforters are in the closet and/or under the bed in each bedroom.

 

Trash/Recycling

There are two trash cans in the pull-out cabinet to the left of the sink. You can place trash and recycling together in either can. Extra trash bags are under the sink. If you fill up a trash can, please remove the bag, tie the top into a knot and place it in one of the large trash cans in the garage. Please do not place or leave trash outside, where the wildlife can get into it. 


WiFi

Wifi network and password are provided at check-in.

  

WiFi Router/Modem

The WiFi router is on the white shelf to the left of the TV. If you need to reset it, there is an on-off switch on the back of it, or you can simply unplug it from the wall and plug it back in. The modem is in the front corner of the garage near the electric panel. If you need to reset it, you can flip the switch at the bottom of the surge protector off and then back on. Please do not disturb the actual modem, as the fiber connection is fragile and could break.